Effective date: 1 October 2026
These Terms of Service (“Terms”) govern your use of sygmalab.com and the products and services of SygmaLab (“Sygma Lab.AI”, “we”, “us”), including subscriptions to AI Trader (“AIT”). By creating an account, buying a subscription or using the website you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the services.
You must be at least 18 years old and have the legal capacity to enter into a contract. You are responsible for ensuring that using our services is lawful in your country.
You sign in with your Google account. You are responsible for all activity under your account and for keeping your Google account secure. Tell us immediately at [email protected] if you suspect unauthorised use.
If you upgrade to a higher plan before the end of your current paid period, we credit the payment for the unused months of the current plan towards the new plan, recalculated at the monthly price (without the annual discount). Other refund requests are reviewed individually; write to [email protected] within 14 days of payment. Where mandatory consumer law gives you additional rights, those rights apply.
SygmaLab products, including AIT, are software and analytical tools. Nothing we provide is investment, financial, legal or tax advice, or a recommendation to buy or sell any asset. Trading cryptocurrencies, futures and other leveraged instruments involves a high risk of loss, including the loss of all capital. Past or simulated performance does not guarantee future results. You alone decide whether and how to trade and are solely responsible for your decisions, your exchange accounts and your API keys.
You agree not to: copy, resell, share or sublicense access to the services; reverse-engineer or interfere with them; use them for unlawful purposes, market manipulation or to violate exchange rules; or attempt to access other users’ accounts or our systems without permission.
The website, software, models, signals, manuals, trademarks and content are owned by SygmaLab or its licensors. Your subscription grants a personal, non-exclusive, non-transferable licence to use the services for the paid period. All other rights are reserved.
We work to keep the services available but do not guarantee uninterrupted or error-free operation; exchanges, networks and third-party services may fail or change. We may improve or modify features. If a change materially reduces a paid plan, you may request a pro-rata refund of the unused period.
The services are provided “as is” and “as available”. To the maximum extent permitted by law, SygmaLab is not liable for any trading losses, lost profits, or indirect, incidental or consequential damages, and our total liability for any claim is limited to the amount you paid us in the 3 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
You may stop using the services and ask us to delete your account at any time. We may suspend or terminate access if you breach these Terms or if required by law; in that case unused prepaid periods are not refunded unless the termination was not your fault.
These Terms are governed by the laws applicable at SygmaLab’s place of business, without regard to conflict-of-law rules, and without depriving consumers of the protection of mandatory laws of their country of residence. We will first try to resolve any dispute informally — please contact us.
We may update these Terms. The current version is always on this page with its effective date. Changes do not affect a subscription period already paid for, except where required by law.
These Terms are also available in other languages. In case of any discrepancy between a translation and the English version, the English version prevails.
SygmaLab · [email protected] · sygmalab.com